At Roman Heritage Farms, we are committed to maintaining the trust and confidence of our customers. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, shop for our pastured products, or subscribe to our "Beyond Organic" updates.

1. Information We Collect

We collect information to provide better service and fulfill your farm-fresh orders. This includes:

Personal Identifiers: Name, billing address, shipping address, email address, and phone number.

Transaction Data: Details about products you have purchased, subscription history for meat bundles, and order preferences.

Technical Data: Your IP address, browser type, and how you interact with our website (via cookies) to ensure our store functions correctly.

Communication Data: Records of any correspondence if you contact Lou or the farm crew via our contact form or email.

2. How Your Information is Used

We use your data strictly for agricultural and business operations:

Order Fulfillment: To process payments, manage subscriptions, and coordinate pickups in Sunset, TX, or local deliveries.

Farm Updates: To send you our newsletter, seasonal recipes, and notification of when "Started Pullets" or "Holiday Turkeys" become available.

Customer Support: To respond to your questions about our "Beyond Organic" practices or animal welfare.

Legal Compliance: To comply with Texas state tax requirements and agricultural regulations.

3. Data Sharing and Third Parties

We believe in transparency. We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share data with service providers necessary to run the farm:

Payment Processors: We use secure third-party processors (such as Square or Stripe). Your credit card information is encrypted and never stored on our farm’s local servers.

Email Marketing: We use platforms like Mailchimp or Squarespace to send our updates. You can opt out of these at any time.

Local Logistics: If a third party assists in the delivery of our pastured lamb or pork, we share only the name and address required for delivery.

4. Cookies and Tracking Technologies

Our website uses "cookies" to enhance your experience. These are small files stored on your device that help us:

Keep items in your shopping cart while you browse recipes.

Understand which products (like our soy-free eggs) are most popular.

Remember your preferences for future visits.

You can choose to refuse cookies through your browser settings, though some parts of the Shop may not function properly.

5. Security of Your Information

We take the security of your data seriously. We implement a variety of security measures to maintain the safety of your personal information when you place an order. However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Children’s Privacy

Our website is intended for a general audience. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided us with personal data, we will delete it immediately.

7. Your Rights and Choices

Opt-Out: You may unsubscribe from our mailing list at any time by clicking the "Unsubscribe" link in any email.

Access & Correction: You may contact us to request a copy of the data we have on file for you or to ask us to correct any inaccuracies.

Deletion: You may request that we delete your account and personal information, subject to certain legal obligations (such as tax record keeping).

8. Changes to This Policy

As our farm grows and Texas privacy laws evolve, we may update this policy. Any changes will be posted on this page with an updated "Effective Date."

9. SMS Notifications and Opt-In

We send SMS messages only to customers who explicitly opt in via our website forms or checkout pages. SMS messages may include:

Marketing Messages: Promotions, product availability announcements, seasonal offers, and farm updates.

Transactional Messages: Order confirmations, pickup reminders, appointment notifications, and other account-related updates.

Message frequency may vary. Message and data rates may apply. All messages include STOP instructions to opt out and HELP instructions for assistance. We do not send SMS messages to individuals who have not provided consent.

10. Mobile Information Sharing

We do not sell, rent, or share your mobile phone number with third parties for marketing purposes. Your phone number is used only for sending SMS messages you have explicitly opted into, and may be shared only with service providers necessary to deliver those messages (such as SMS platforms or delivery services).

11. Contact Information

If you have any questions regarding this Privacy Policy or how we handle your data, please contact us.